Privacy Policy
This Privacy Policy applies to all personal information collected by Netonomy Pty Ltd via the website located at www.netonomy.com.au.
What is “personal information”?
1. The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
• whether the information or opinion is true or not; and
• whether the information or opinion is recorded in a material form or not.
2. If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy. Personal information is any information relating to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identifier or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity. We only collect the personal information that is necessary to lawfully and ethically carry on our business, to provide the information, products and services our customers and contacts request, to communicate efficiently with our customers and contacts, to keep our customers and contacts informed of products and services that are available from us, and to responsibly market our products and services.
• whether the information or opinion is true or not; and
• whether the information or opinion is recorded in a material form or not.
2. If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy. Personal information is any information relating to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identifier or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity. We only collect the personal information that is necessary to lawfully and ethically carry on our business, to provide the information, products and services our customers and contacts request, to communicate efficiently with our customers and contacts, to keep our customers and contacts informed of products and services that are available from us, and to responsibly market our products and services.
What information do we collect?
The personal information we might collect about you is limited to your name, contact details, occupation, employer, relationship to or dealings with us or our customers, and your purchases of our products and services. We will ensure that collection of your personal information is relevant to and not excessive for the purposes for which it is collected and used. We may render information anonymous when feasible and appropriate, depending on the nature of the information and the risks associated with the intended uses.
How we collect your personal information
We may collect personal information from you whenever you input such information into the website.
We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies
Purpose of collection
The purpose for which we collect personal information is to provide you with the best service experience possible on the website. By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use.
We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature. You may use many sections of our websites anonymously, but any information you choose to submit to us via our site (e.g. subscribe to a newsletter, or send us a quote request or request for more information) will be treated in accordance with this Policy.
Our website may use cookies to profile you and to tailor marketing material to your preferences. We may also record details of your visit to our sites such as your server address, domain name and browser type, the date and time of the visit, the information downloaded, customer ID code, and links from other sites followed to get to our sites - this information is anonymous and is only used for statistical and website development purposes. We may store and process personal information collected from you from our hosting providers to maintain facilities. By using our services, you consent to the disclosure of your information among these facilities, including those located outside your country.
We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature. You may use many sections of our websites anonymously, but any information you choose to submit to us via our site (e.g. subscribe to a newsletter, or send us a quote request or request for more information) will be treated in accordance with this Policy.
Our website may use cookies to profile you and to tailor marketing material to your preferences. We may also record details of your visit to our sites such as your server address, domain name and browser type, the date and time of the visit, the information downloaded, customer ID code, and links from other sites followed to get to our sites - this information is anonymous and is only used for statistical and website development purposes. We may store and process personal information collected from you from our hosting providers to maintain facilities. By using our services, you consent to the disclosure of your information among these facilities, including those located outside your country.
Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us thorought our website contact form and we will take reasonable steps to give access to you or make corrections in a way that meets your needs as well as the needs of Netonomy
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Netonomy Pty Ltd and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Other Related Privacy Issues
Overseas transfer
Netonomy Pty Ltd is an Australian based company with sales partners with business processes, management structures and technical systems that cross borders. As such, we may share information about you within the organisation and may need to disclose such information to other countries in which we do business for the purposes or uses outlined in this Privacy Policy and in accordance with applicable privacy laws.
Your personal information may be transferred to recipients located in Canada and members of the European Union that have data protection laws which protect personal information in a way which is at least substantially similar to the Australian Privacy Principles, and there will be mechanisms available to you to enforce protection of your personal information under that overseas law. In the circumstances, we do not require the overseas recipients to comply with the Australian Privacy Principles and we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled.
Links to other websites
Netonomy’s website may contain links to other websites. Netonomy is not responsible for the privacy practices or the content of the other websites.
Anti-spam obligations
Netonomy is committed to complying with its anti-spam obligations in accordance with the Spam Act (Cth). To this end, commercial electronic messages (in most cases, emails) sent to you which contain promotional material about services we provide will be sent either with your express or inferred consent. Such messages will always contain our contact information and a functional unsubscribe facility to allow you to opt-out of receiving messages of this nature from us in the future. We will honour any such unsubscribe requests within five working days.
Changes to this Policy Please note this Privacy Policy will change from time to time. We will post changes to our Privacy Policy on this page. Please check this page regularly to keep up to date.
How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us on: admin@netonomy.com.au
Netonomy Pty Ltd is an Australian based company with sales partners with business processes, management structures and technical systems that cross borders. As such, we may share information about you within the organisation and may need to disclose such information to other countries in which we do business for the purposes or uses outlined in this Privacy Policy and in accordance with applicable privacy laws.
Your personal information may be transferred to recipients located in Canada and members of the European Union that have data protection laws which protect personal information in a way which is at least substantially similar to the Australian Privacy Principles, and there will be mechanisms available to you to enforce protection of your personal information under that overseas law. In the circumstances, we do not require the overseas recipients to comply with the Australian Privacy Principles and we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled.
Links to other websites
Netonomy’s website may contain links to other websites. Netonomy is not responsible for the privacy practices or the content of the other websites.
Anti-spam obligations
Netonomy is committed to complying with its anti-spam obligations in accordance with the Spam Act (Cth). To this end, commercial electronic messages (in most cases, emails) sent to you which contain promotional material about services we provide will be sent either with your express or inferred consent. Such messages will always contain our contact information and a functional unsubscribe facility to allow you to opt-out of receiving messages of this nature from us in the future. We will honour any such unsubscribe requests within five working days.
Changes to this Policy Please note this Privacy Policy will change from time to time. We will post changes to our Privacy Policy on this page. Please check this page regularly to keep up to date.
How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us on: admin@netonomy.com.au